Data Protection Declaration Redserve

The privacy of your personal data is important to us. We process your data exclusively within the framework of legal regulations (DSGVO (General Data Protection Regulation), DSG (Data Protection Act) 2000, TKG (Telecommunications Act) 2003). In the following, we inform you about the most important aspects of data processing on our website.

Personal data such as, for example, name, e-mail address, telephone number will only be processed and transmitted in a lawful manner - for the fulfilment of contractual obligations, on the basis of consent and due to overriding legitimate interests of the operator.


Contact with us

If you contact us by form on the website or by e-mail, the information you provide will be used to process your request. We will not pass on this data without your consent, except in the case of our use of an order processor. If we use an order processor, we remain responsible for your data. This data processing is necessary to fulfil the contract or to carry out pre-contractual measures. (Article. 6 para. 1 letter b, DSGVO).


Website display/statistical evaluations

When you visit our web pages, our web server will store each access in a log file. The following data is recorded in extracts:

  • IP address of the requesting computer
  • Date and time of the access of the requesting computer
  • Name and URL of the downloaded file
  • The amount of data transmitted
  • Indication whether download was successful
  • Data identifying your browser and operating system
  • Website from which access is made

This data is processed for the purpose of enabling the use of the website (e.g. establishing a connection, displaying the website), system security, technical administration of the network infrastructure and optimisation of the internet provision. The IP address is only evaluated in emergencies - for example, to investigate attacks after the event. Personal user profiles are not created. By visiting the website, you give your conclusive consent to the aforementioned processing. (Article. 6 para. 1 letter a DSGVO)



Our website uses cookies. These are small text files that are stored on your device using your browser. They do no damage to your end device. Only session cookies are used. These are temporary cookies that are only set during the use of the website. These cookies are not used to collect data. They are only used for session management, that is, to optimise display of pages and navigation. Disabling cookies may limit the functionality of this website.


Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google“), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Cookies are used to enable the analysis of user behaviour on the website. The resulting data about the use of the website including the IP address of the user will be transmitted to Google servers in the USA and stored there for 3 months. The IP address is rendered anonymous by Google within the European Union and the European Economic Area. IP anonymisation is enabled by default on our website. Google LLC has received an appropriateness decision from the European Commission for the transfer of personal data to the USA. The data transmitted to Google will be used on our behalf to generate reports on website activity. Google may share this information with third parties for legal reasons or to the extent that Google uses contract processors.

You can prevent the collection of data produced by the cookie and associated with your use of the website, its transmission to, and its processing by Google, by downloading and installing the browser plugin available at the following link. 

 Alternatively, you can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website. For example, you can disable Google Analytics via the following link (on the page that now appears, click: Disable Google Analytics.) Further information on data protection in connection with Google Analytics can be found at:

You can prevent cookies from being stored in your internet browser software but this may limit the functionality of our website.


Google Maps

We use Google Maps from Google Inc. to improve our services to our customers. These external contents are integrated onto our site by means of IFRAME. For more information about privacy, data and security, see or Google's Data Protection Policy . In addition, you can submit a privacy request regarding the Google Maps API using this form .


Video plug-ins

Our website contains plugins from YouTube, Google Inc. / San Bruno/California, USA or similar providers. If you visit a page of our website equipped with video plugins, a connection to the external servers of these providers will be established. The external server is informed which special page of our internet presence you have visited. If you are logged into your video account, these providers can assign your surfing behaviour directly to your personal profile. Please log out first if you want to prevent this. For more information on YouTube's collection and use of your data, please see YouTube's information on data protection at



Own advertising

According to § 107 Section 3 TKG and Article 6 paragraph 1 letter f DSGVO (overriding legitimate interest on our part), we retain the following data:

  • Form of address
  • Name
  • Company
  • Function
  • e-mail address
  • Address

to save for their own advertising purposes and to use them for sending offers and information. You have the right to object to this processing at any time - at the time of collection and thereafter. Simply send an e-mail to the e-mail address given in the contact details.


Your rights

In principle, you have the right to information, correction, deletion, restriction of processing, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.


Our contact data:

Redserve Innsbruck GmbH | Heiliggeiststrasse 16 | 6010 Innsbruck | Austria | T: +43 512 5370-4204 |


Data protection officer

Herr Dipl.-Ing. (FH) Anton Greil,

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