Category Winners, German Institute for Service Quality
The ATP Frankfurt-designed Designer Outlet Soltau was awarded top marks in the categories “Service Quality” and “Equipment/Infrastructure”
In tests carried out by the market research institute DISQ, the DO Soltau was the winner of the categories “Service” and “Equipment/Infrastructure”. These tests investigated and assessed the service and consulting quality of ten selected outlet centers across Germany.
As befits a new typology of outlet center, ATP architects engineers created an integrated sustainable concept for the Designer Outlet Soltau. The quality of the visitor experience was not only assured by optimally addressing both specific local needs and the characteristics of the locality and the region. The use of the latest standards in the areas of ecology, construction process and lifecycle led to the successful BREEAM (BRE Environmental Assessment Method) certification. The British certificate establishes the highest possible standards for optimum sustainable design as well as being an indicator for the evaluation of the environmental effects of buildings.
